Privacy Policy
Last updated: January 2025
1. Data We Collect
When you visit our website or use our services, ERUCA Health may collect personal data such as your name, phone number, email address, preferred language, general health information, and access logs (IP address, browser type, visit date).
2. How We Use Your Data
Collected data is used to fulfil appointment and consultation requests, manage your treatment process, provide suitable health services, comply with legal obligations, and improve our service quality.
3. Cookies
Our website uses essential and analytical cookies to improve the user experience. You may disable cookies in your browser settings; however, some site features may be restricted as a result.
4. Sharing with Third Parties
Your personal data is not shared with any third parties other than partner hospitals and clinics involved in your treatment, authorised public authorities when legally required, and other parties specified with your explicit consent.
5. Data Security
Your personal data is protected by appropriate technical and administrative measures, including SSL encryption, secure server infrastructure, and access restrictions.
6. Retention Period
Your data is retained for as long as the service requires and as mandated by law. Upon expiry of this period, it is securely deleted or anonymised.
7. Your Rights
Under applicable data protection law, you have the right to access, correct, delete, restrict processing, and object to the use of your data. To exercise these rights, please write to info@eruca.com.
8. Contact
For questions about our privacy policy: ERUCA Health — Valide-i Atik Mah. Nuhkuyusu Cad. No:129/1 Üsküdar/Istanbul | Email: info@eruca.com | Phone: +90 216 519 10 01